Author Archives : Jay Thompson


QuickBooks 17.0 Problem Resolved

Lately, QuickBooks 2017 and QuickBooks Enterprise 17.0 has been quite slow for many of my customers.  Thankfully, Intuit has got right on that and released R5 which has dealt with that issue. Make sure you update your QuickBooks Accounting software to get the benefits of this update ASAP. Open your QuickBooks software Update QuickBooks Make sure […]


QuickBooks POS Will Not Start

QuickBooks POS Will Not Start when I attempt to launch it!  It doesn’t even give me an error message!  What’s up with that?  You may have run into the Windows 10 upgrade nightmare. What this article deals with: Windows 10 PC’s MS KB3194496 QuickBooks POS 12 not fully opening When this happens: You attempt to […]


Error Initializing QBPOS application Log

Error Initializing QBPOS Application Log usually also follows up with “…please contact Technical Support.  This error is a result of an incorrect writing to the user.config file normally due to a power outage/surge where the writing to the file was interrupted.  To repair this, simply do the following: Solution 1: Edit the contents of the QBPOS […]


QuickBooks Desktop Security Threat Update

Description: Intuit has identified, and is implementing an update to address a security vulnerability in QuickBooks desktop software. This has no impact on QuickBooks Online. Detailed Instructions: For supported versions of QuickBooks desktop, Intuit has begun the process of proactively notifying customers of the steps required to install an update, which is designed to address […]


QuickBooks POS: Troubleshoot Multi-Store Exchange

QuickBooks Point of Sale v10.0, 2013 (v11.0), and v12.0 Steps to follow when troubleshooting multi-store mailbag exchange issues: Check the Multi-Store Company Preferences section to ensure that stores are set up properly: Choose File > Preferences > Company. Select each of the sub preferences under Multi-Store and inspect the information in the right side to […]


QuickBooks Online: Pay Bills

Don’t have QuickBooks?   Step-by-step instructions 1. Navigate to Pay Bills Menu From the home screen, click on the + menu and beneath the “Vendors” column select the Pay Bills tab.   2.Select Payment Account In the upper left-hand side of the Pay Bills screen, you’ll see a dropdown menu labeled Payment Account. Click on […]


QuickBooks POS iPad: Creating Combos

Dynamic combos allow a combination of items from different kinds of products to be rung up for a set price. You may be more familiar with the terminology “Group Product” from the Windows version of QuickBooks Point of Sale For example, combo #2 allows for one kind sandwich, one kind side, and one kind drink. […]


QuickBooks POS iPad: Adding a Product by Scanner

To be able to add an item by a scanner, go to the Management Console settings. Under Settings > Retail Service Settings > check “Create an item on unmatched barcode.” The following window will pop up when a product is scanned that is not in the system. In order for the item to be saved, […]