Category Archives : Errors

QuickBooks Desktop Security Threat Update

Description: Intuit has identified, and is implementing an update to address a security vulnerability in QuickBooks desktop software. This has no impact on QuickBooks Online. Detailed Instructions: For supported versions of QuickBooks desktop, Intuit has begun the process of proactively notifying customers of the steps required to install an update, which is designed to address […]

Security Notification


Fixing QuickBooks Gmail Problems

When you are working with QuickBooks desktop products you usually have several options for email integration: Web Mail, Outlook and QuickBooks E-mail. If you are using Google Gmail, you want to select the Web Mail option, but some people can’t get it to work with Gmail. Here’s a way to resolve that problem for most […]

QuickBooks Desktop Missing Outlook Option for Send Forms

I ran into a new issue to me today. I had just installed the latest edition of QuickBooks Enterprise, as well as the latest edition of Microsoft Office. I am currently operating on Microsoft Windows 8.1, although I don’t think that has as much to do with the issue. As soon as my installations were done, I […]



QuickBooks 2016 (2 of 4) – What to Expect

Auto Copy Ship-To Addresses When you create a sales order or estimate in QuickBooks you can specify a ship-to address. You have the ability to create a number of alternate ship-to addresses for each customer, which you can pick from a dropdown list in the sales transaction. However, if you pick one of these alternate […]

10 Things You Shouldn’t Do with QuickBooks!

After years of constantly having to resolve issues with QuickBooks, I realized that the cause of most problems lay with end users or the system administrator in charge of the QuickBooks deployment. So I thought it would be helpful to list 10 common mistakes that lead to major QuickBooks headaches. With this list in hand, […]

stress quickbooks


QuickBooks: How to avoid the top mistakes made by new QuickBooks users

If you’re new to QuickBooks, now is the time to get off on the right foot. Learn from others’ mistakes and avoid these common problems. You’ll thank yourself later! Don’t use the sample files as your actual company file QuickBooks includes sample files that you can use as examples for setting up your own QuickBooks […]

10 QuickBooks issues and how to resolve them

QuickBooks is a crucial tool for businesses. It helps organizations manage their money, pay their employees, and pay their bills. But QuickBooks is also a fairly complex application. This complexity means that QuickBooks is prone to having problems. I do a lot of work on QuickBooks and have gathered some of the common issues I […]



QuickBooks Column Total Problem

Intuit added the ability to total columns in forms other than just the Amount column when they released QuickBooks Enterprise V15, but there are still some odd issues that people are running into. Here’s a workaround for one of the problems, where quantity totals don’t work in an invoice created from a sales order. QuickBooks […]

QuickBooks Help: Error -6177,0: The path to the company file cannot be used, while using Clean Up Company Data

You may see an error while using the Clean Up Company Data Utility: Error: The path to the company file cannot be used. (-6177,0) Why this is happening This error message occurs when the company file is located on the server or a remote location when using the Clean Up Company Data utility. How to […]