Category Archives : Knowledgebase

QuickBooks 17.0 Problem Resolved

Lately, QuickBooks 2017 and QuickBooks Enterprise 17.0 has been quite slow for many of my customers.  Thankfully, Intuit has got right on that and released R5 which has dealt with that issue. Make sure you update your QuickBooks Accounting software to get the benefits of this update ASAP. Open your QuickBooks software Update QuickBooks Make sure […]

QuickBooks Desktop Security Threat Update

Description: Intuit has identified, and is implementing an update to address a security vulnerability in QuickBooks desktop software. This has no impact on QuickBooks Online. Detailed Instructions: For supported versions of QuickBooks desktop, Intuit has begun the process of proactively notifying customers of the steps required to install an update, which is designed to address […]

QuickBooks 2016 and QBES 16.0 System Requirements

Detailed information QuickBooks Pro/Premier 2016 and Enterprise 16.0 Operating systems supported: Windows 8.1, all editions including 64-bit, natively installed Windows 7, all editions including 64-bit, natively installed Windows Vista (SP2 or later), all editions including 64-bit, natively installed  Windows Server 2012, Windows Small Business Server 2011, Small Business Server 2008 Windows Server 2008 R2, Windows […]

Issues with Printing in QuickBooks: Rename the Qbprint.qbp File

Rename the Qbprint.qbp file The Qbprint.qbp File Qbprint.qbp is a QuickBooks-created file. It contains a data line for each form in QuickBooks. It has a line for invoices and a separate line for journal entries, etc. When you print a form, QuickBooks pulls the form settings from Qbprint.qbp and uses them to print the form. […]

All my icons are the same. What do I do?

So I had a customer who had every application on her machine trying to use the same application to open.  So all of her icons on her desktop and in her start menu had the same icon.  After trying to connect to her PC for about an hour, finally I was able to use […]

Intuit Field Service Management: Work Order Icons and Statuses – QB services, LLC

Work Order Icons and Statuses Icons communicate the status of each Work Order. An icon changes each time someone takes an action related to that Work Order. A red icon means that the Work Order needs special attention. Icon Status Meaning   Unassigned The Work Order has not yet been assigned to a Tech. Red: Either […]

QuickBooks POS Will Not Open Company Database

Once in a while, you get a PC update that can throw your whole operation into a tizzy.  This one was definitely a troublemaker.  If you cannot start your POS server it is usually due to one of two reasons: Database is corrupt. (see post on how to tell if your POS database is corrupt. […]

Warning: The file you specified cannot be opened 14

So I installed my brand new copy of QuickBooks Enterprise 2014 and what should pop up but a Warning that says, “The file you specified cannot be opened.  Make sure that it is not currently being used by another program or a read-only file.  The Windows error was ‘The system cannot find the path specified’. […]

Error initializing QBPOS application log

In QuickBooks POS v 2013, there is an error that reads: “Error initializing QBPOS application log. If this happens…please contact Technical Support” How it can be fixed is: Press the CTRL + ALT + DEL keys and select Start Task Manager. Click the Processes tab, select QBPOSShell.exe and then click End Process. Right-click the Start button and then choose Open Windows Explorer. Click Organize and then choose Folder and […]