Is my QuickBooks POS Database corrupt? 2

Once in a while I have a customer who cannot open their QuickBooks Point of Sales program. Most of the time, this is due to firewall issues. However, once in a rare while, you do get a QB POS file that has become corrupt. How can you tell if the database is corrupt?

Well, let’s start with how you can tell if it is not corrupt:

  1. If you can open the POS on the server workstation or any of the other POS client machines, then your database is not corrupt.
  2. Sometimes I have seen it where someone will try to open the POS from a client workstation and if they cannot, they assume that their database is corrupted. Normally, this is due to a firewall or connectivity issue.
  3. If connecting to the POS database from a client workstation, make sure the server workstation is in multi-user mode.

Perform the following steps on the server to find out if the database is corrupted:

  1. In windows explorer, browse to:  C:\Program Files (x86)\Intuit\QuickBooks Point of Sale XX.0\DatabaseServer
  2. Find the QBDBMgrN10.exe file and double-click on the file.
  3. The following window will pop up:
  4. Browse to your company file.  For most people, it will be located in their folder:  C:\Users\Public\Documents\Intuit\QuickBooks Point of Sale XX.0\Data\Company Name\qbpos.db
  5. Enter in the “Options:” box, “-F
  6. Click “OK“.
  7. If your database is currupted, you will get a message stating this.
    Otherwise, it will close and, if you can catch it before it closes, it will say, “Waiting for connections” at the end.

It doesn’t say that I have a corrupted database but data is missing and/or I still cannot open my file.

1)  If you get the following error, then you need to contact us to repair your data file.

If you are having issues with your QuickBooks POS database file, please give QBS a call at:  952-232-6388

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2 thoughts on “Is my QuickBooks POS Database corrupt?

  • Dan

    for sure my QBPOS server is corrupt after formatting and re- installing, while trying to restore backup, it brings the native error 00008.file processing error, possibly disk is full. what
    do i do?

    • Jay Thompson
      Jay Thompson Post author

      My guess is that you are trying to restore a backup to a version of QuickBooks POS that is earlier than the one you are currently on. Please double-check to see if your POS version is the same one that you are restoring the database file to.