QuickBooks 2013 R7 Released, What’s New?

Intuit has released the QuickBooks 2013 R7 update for the U.S. version of QuickBooks. This is available for a manual update from the Intuit Website, as well as just being able to update within QuickBooks on your help menu.

I would actually recommend updating from within QuickBooks 2013, if at all possible. Word on the street is, there is a possible bug in updating manually. Apparently, there needs to be an update made to this update. Ha ha ha… Okay, not that funny.

Here is a list of the updates that I know about:

  1. QuickBooks Proactive is introduced, providing alerts if your computer resources fall below certain critical levels. See my detailed explanation later in this article.
  2. If you are using the Accountant’s Copy File Transfer (ACFT) service, the URL that is used for that service is changed from www.quickbase.com to intuitcorp.intuit.com. This update changes the program to use that new address.
  3. A problem is resolved that would sometimes cause a customer address to not be exported to QuickBooks Online when converting your file.
  4. An updated version of Intuit Sync Manager is included.
  5. A problem with the Company File Color Scheme has been corrected, where the value is retained after you close and reopen the file. This was a problem only in files that had the color scheme feature turned on when upgrading to the R6 revision.
  6. The “Print Later” checkbox is now enabled in the Accountant’s Copy file.
  7. Admin users of non-Enterprise editions will have a menu item to export your file to QuickBooks Online.
  8. The Print button at the top of a Bill Credit that was opened from the Vendor Center will now function properly.
  9. There are changes to the “overall registration experience” for a new QuickBooks user. I have not seen this, but it looks like if you use the Easy Setup Interview to create a new company then QuickBooks will be automatically registered.
  10. Non Inventory Items can no longer be changed to Inventory Part Items when Enhanced Inventory Receiving is enabled in QuickBooks Enterprise.
  11. Help topics will now display properly in Non-Profit reports.
  12. When items are selected in the Create Auto PO’s window, the number of purchase orders to be created will now increment properly.
  13. There is a fix in the About the Working Trial Balance window.
  14. Changes made to an invoice prior to saving will display correctly in the Print Preview window.
  15. When viewing reports that have journal entries, the number is correct for all journal entry target lines on the report.
  16. QuickBooks Accountant can now toggle to the Retail edition (Enterprise Accountant could already).
  17. QuickBooks will no longer display time entries in alphabetical order by Customer:Job on a previously saved timesheet. They will be listed in the order entered.
  18. Performance is improved when saving large sales orders with lots of items.
  19. If you change the Admin password, QuickBooks will automatically close the company file and then log back in.
  20. The Open Form button on the Templates list will now open the template highlighted in the list.
  21. QuickBooks SDK: This is the tool that many third-party developers use to access QuickBooks data. Often you find that when a new feature is added to QuickBooks it takes time for the new feature to be available to developers of add-on products. With this update to QuickBooks, developers finally have access to:
    1. The barcode feature.
    2. The Class Tracking fields for items and names.
    3. The “transfer funds” transaction.
    4. The “multiple notes” feature for customers, vendors and employees.

Error Codes, Crashes and Verification

  1. If you have an item cost that is 4 decimal places, and the item price is less than 1 or 2 decimal places, the Verify function will no longer fail. Reports might still show an “overflow” message as an amount in this case, however.
  2. A bug was fixed where QuickBooks might crash and lose changes after you changed the Admin password.
  3. Verify will now check and report issues related to sensitive data in records (accounts, customers, vendors, employees). This will show you that there is data damage that you need to repair.
  4. If you change the Admin password then the Supplier Bank Account number will be correctly re-encrypted. In prior releases this might cause data damage.
  5. The performance of the Verify and Rebuild functions has been improved when used on large files.
  6. QuickBooks will no longer display error code “02709 89536” when opening a company file.
  7. QuickBooks will no longer display error code “15074 17644” when clicking the Split Line button on a Bill.
  8. When adding a memo to a deposit and clicking Save & Close you will no longer see error C=47. See this Intuit KB article for details on the error.
  9. QuickBooks will no longer display error code “00203 45327” when clicking on the Repair Links button (I believe that this is for the Doc Center feature?).
  10. QuickBooks will no longer display error 1935 while installing the program. See this Intuit KB article for details on the error.
  11. QuickBooks will no longer display error code 24502 when opening a company file.
  12. QuickBooks will no longer display error code 2088841171 when opening a new transaction window.
  13. QuickBooks will no longer display the error “LVL_SEVERE_ERROR-GetMasterKey Failed: The decryption has failed”.
  14. You should no longer see QuickBooks crashing when you click on the Receive Payments link.
  15. The QBWIN.LOG file will provide more information to help you resolve “encryption” and “decryption” errors.
  16. A problem was resolved that caused QuickBooks to hang while switching from single user mode to multi user mode.
  17. QuickBooks will no longer display error codes 1551558383 and 1373426506 while saving an invoice.
  18. QuickBooks will no longer display error code C=224. See this Intuit KB article for details on the error.

Enterprise Advanced Inventory

  1. When using the barcode scanning feature of Enterprise Advanced Inventory, if you were using the multiple unit of measure (UOM) feature the scanning would not use the proper UOM value if you weren’t using the base UOM in the order. It would enter the quantity using the base UOM, in purchase and sales forms. This is corrected.
  2. If you were using the FIFO inventory option with Enterprise Advanced Inventory, a problem is corrected where you could not turn off the preference if the starting FIFO date used the year 9999.
  3. Advanced Inventory and Full Service Plan subscriptions will now show in the Company Information window for Enterprise users.
  4. The quantity on hand per site is now shown when creating an invoice from a sales order when using Enterprise Advanced Inventory.
  5. QuickBooks will no longer display the warning The Report you requested is too large when opening an Items by Bin Locations report in Enterprise Advanced Inventory.
  6. Sometimes when you entered duplicate serial numbers on an invoice you wouldn’t receive a warning. This is fixed.


  1. The Direct Deposit Getting Starting Guide link works now.
  2. QuickBooks will now allow users to check or uncheck the Direct Deposit option while editing a previously saved paycheck, as long as the paycheck has not already been sent to Intuit.
  3. Assisted Payroll users can now filter for Direct Deposit checks in the Print Checks window.
  4. QuickBooks will no longer incorrectly warn users that there are paychecks to send.
  5. QuickBooks will now allow tax forms to be saved as PDF for all users with any type of payroll subscription.
  6. The Annual Limit is no longer listed twice when customizing the Payroll Item List columns.
  7. QuickBooks will not allow a payroll item to be created with a limit type of “One Time” and an amount of zero. A warning message will be displayed.
  8. QuickBooks will now display a warning if a payroll item limit has been reached while editing a previously saved paycheck.
  9. Payroll Summary details are no longer missing from the Vendor Payment Confirmation report.
  10. QuickBooks will no longer display Medicare Employee Additional Tax  as State Tax in payroll reports in Excel.
  11. QuickBooks will now display a warning when an Assisted Payroll user tries to create a paycheck marked for Direct Deposit with a date that is before the current computer system date.
  12. Payroll deduction items set to have a “one time” annual limit will no longer reset after upgrading to a newer version or release.
  13. QuickBooks will now allow users with the Verify error “Duplicate payroll tx payserv ID’s detected” to continue working with their file. However, the user will still need to contact technical support to resolve the issue.

QuickBooks Proactive

QuickBooks Proactive (or QB Proactive) is a new feature that Intuit is introducing with this revision. QuickBooks will monitor your computer system and warn you if certain resources fall below a particular standard of service.

The goal here is to warn you of some system configuration issue that will impact the performance of QuickBooks. In this initial release they are looking at certain hardware related issues that are easy for them to measure.

At this time, the conditions are:

  1. Hard Drive Space Available: If you are running in multi-user mode then the available space on your hard drive will be monitored. If the available space is less than 15% of the total available space, you will be warned. Note that QuickBooks might not need all of that space, but in general your Microsoft Windows performance is impacted if you fall below 15% free space.
  2. Available RAM (multi user): In a multi-user environment if the RAM on your workstation, is less than 2 GB, you will be warned.
  3. Available RAM (single user): In a single user environment if the RAM on your workstation or the database server is less than 1 GB, you will be warned.
  4. QBW32.EXE Memory Usage: This is your main QuickBooks process. If it is utilizing more than 900 MB of RAM, you will be warned. The longer you leave QuickBooks running, without exiting the program (and, possibly, restarting your computer), QuickBooks tends to use up more and more memory. It isn’t always clear why this is happening – I’ll guess that there are some parts of the program where there are “memory leaks” (where the program asks for memory, but doesn’t give it back when it is done). You will see the memory usage grow if you have reports with large amounts of data, or multiple reports running at the same time.

This new feature is being added to the US versions of Pro, Premier and Enterprise 2013 (I don’t know when, or if, this will show in the international versions). These checks come only when you actually run the QuickBooks client (which is the method I would prefer), rather than being set up as a system service.

My feeling on this is that this is an initial rollout of some conditions that are easy for them to monitor. These are common problems that can impact performance of QuickBooks. I’m guessing that in the future they’ll be looking at adding additional criteria. At this point all of these tests are for the client installation, not the system where the database resides, and I hope that they will be able to expand this to look at the situation that exists on the database host in the future.

There are several ways that you will be notified of these problems. Issues that Intuit feels are “critical” will open a message window that will disrupt your workflow. If they aren’t critical, you may just see the information in the “alert” notification areas.

For example, here is a test system having just 4.4 GB of available disk space out of 79.9 GB.

When I start QuickBooks and open my company file, I see this warning pop up:

Learn More will open a support KB article, Remind Me Later will put the alert off for 12 hours, Ignore will close it for good (I’m not sure if that is per company file or per workstation).

Here is an example of what I found on a system with less than 2 GB of free RAM.

If you have been running QuickBooks for a long period of time without restarting the program (or your computer), you may see this message.

A popup message like these are what I mean by “disrupt your workflow”. It forces you to see the message and click a button before you can continue. The options that are shown in the message will vary depending on what particular issue you are being warned about.

If you use the left navigation bar you will also see a flag in the Do Today tab – and if you open that tab you will see a new section for Maintenance Alerts.

This may be the way that you are warned for issues that aren’t considered to be “critical”. You should also see these for critical issues, in addition to the popup window.

If you click on Maintenance Alerts you will see a window that lists the warnings. Note that there could be multiple alerts listed here if you have more than one issue.

You can reach these alerts through Company  menu (there is a Maintenance Alerts option on the menu), as well as the “reminders” widget in the Home Page if you are using the top icon bar:

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