QuickBooks POS iPad: End of Day Procedure


These steps are to be taken at the end of the workday right before closing.

 

Clear Held Orders

  1. On the order screen, touch the Orders button
  2. If users want to close all held orders, select Close Held Orders (this will close all blank tickets, as well as void any open items on open checks that have not received payment)
  3. Users can also manually close all held orders one at a time by selecting Held Orders
    1. Select an open ticket
    2. If the Balance Due is 0, select the Pay button and then select Done to close out the order
    3. If the Balance Due is not 0, but payment will not be collected, then the user will need to void the item by touching the item on the screen and voiding all of the items (NB: The POS may require a security password to perform a void)
    4. If the order is blank, select Cancel Order to close the order
    5. Repeat these steps until all orders are closed

 

Close Out Till

In order to close out the till, users must have set an initial till at beginning of the day or shift. After setting the till, the system will keep track of all cash going in and out of the system based from cash transactions, voids, returns, pay ins/outs, and bank drops.

  1. From the order screen, select the Settings gear in the upper left corner
  2. Select Tills from the drop down menu
  3. Select the Till you wish to open if there are multiple tills.
  4. Select Open Cash Drawer and count the total amount of cash in the cash box
  5. Select the Checkout button of the Till Management console
  6. Enter the full amount of cash counted in the cash drawer and press the Confirm button to print out a till reconciliation report from the receipt printer.
  7. (Optional) If the till is to be held in order to be counted another day/time, there is an option to hold the till function. Once held, users are able to open a new till. This function is primarily used for switching the till mid-day so it can be counted separately from a new till.

To hold a till, open the till and screen and select Hold Till at the bottom.

When selecting the till screen again, the user will be prompted to either open a new till or open the held till. Then follow the steps above to close.

 

Capture Credit Card Transactions (skip this step if establishment does not accept tips)

  1. In order to capture credit card transactions at the end of the night, users will need to be logged in as a manager to access the manager console
  2. From the order screen, select the Settings gear in the upper left corner
    Select Manager from the drop down menu
  3. Within the manager screen, select Batch Process
  4. On the batch process screen, the user will see all of the credit transactions listed
  5. If all of the transactions are correct as they appear on the screen, touch the Capture button at the top of the screen
  6. Once the batch is processed, select Done in the upper left corner to return to the previous screen

 

Print End of Day and Employee Report

  1. In order to capture credit card transactions at the end of the night, the user will need to be logged in as a manager to access the manager console
  2. From the order screen, select the Settings gear in the upper left corner
  3. Select Manager from the drop down menu
  4. Within the manager screen, select Financials
  5. Select the Sales Report button to bring up the Employee Sales Report screen
  6. Select the appropriate time period for which the report is to be run, as well as the correct employees (for Establishment reports, select All Employees)
  7. Select Print to print the report from the receipt printer

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