QuickBooks Support – INV BATCH SEQ, or You are encountering a credit card processing error 1


When attempting to process a credit card transaction or settling credit card transactions, you see one of the following messages:

INV BATCH SEQ

You are encountering a credit card processing error, if you continue you may lose transactions

Why this is happening

You may receive INV BATCH SEQ or Invalid Batch Sequence because:

  • Point of sale is not the latest release
  • Processing credit cards in multiple company files using the same merchant account number
  • There is a problem with the credit card batch
  • Batch was settled at a client workstation rather than at the server
  • POS software was reinstalled

How to fix it

Update your program to the most current release and if you are using multiple locations or data files, be sure you are using multiple merchant account numbers.

If the issue persists, please contact QB Services at 888-255-9878


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One thought on “QuickBooks Support – INV BATCH SEQ, or You are encountering a credit card processing error

  • merchantscout

    You have beautifully explained the importance and updated news on the Payment Gateway Services. Keep up the nice posting as I have subscribed to your blog.