We are writing to let you know about a Sales Tax Report issue related to the December 1, 2009 Release 9 (R9) of QuickBooks 2009. If you downloaded R9 earlier this month, the Sales Tax Liability and Sales Tax Revenue reports are not displaying the correct data in some cases.
Only customers who have already downloaded and installed R9 may be affected. The issue affects QuickBooks Simple Start, Pro, Premier, and Enterprise Solutions.
If you are using Release 8 or earlier, this issue will not affect you, and you may continue to rely on the Sales Tax Liability and Sales Tax Revenue reports for any sales tax filings with tax authorities. (Not sure which release version you have? Open QuickBooks, hit F2, and look at the information in the upper left of the screen entitled, “Product.”)
What You Should Do if You Are on R9
If you are currently using R9, and have not filled out your tax information with tax authorities, you should update your QuickBooks software before you file. The new update (Release 10) is scheduled to be available on Wednesday, December 16. Only after updating to R10 should you rely on the Sales Tax Liability and Sales Tax Revenue reports for your upcoming sales tax filings with tax authorities.
If you are currently using R9 have have used the Sales Tax Liability and Sales Tax Revenue reports to submit information to the tax authorities this month, your submission may be incorrect. As a result, you may need to resubmit your sales tax information after downloading R10 if you meet certain criteria. Specifically, this issue applies to you only if you meet the following conditions: within QuickBooks, the sum total of items in your Items List multiplied by the number of vendors in your Vendor List equals more than 10,000. For more information on whether you need to resubmit your sales tax information, click here. If you think you have already submitted inaccurate information to to tax authorities and need help with how to resubmit, you can contact Jay Thompson at firstname.lastname@example.org
On or about December 16th, the QuickBooks release 10 will be available right here.