Tag Archives : support

QuickBooks Point of Sale is requiring administrative privileges.

I try to log in and Point of Sale tells me that I need administrative privileges: Point of sale requiring administrative privileges has cropped up recently, here is an approach to help clear it up. The problem is that the user qbposdbsrv doesn’t have enough rights to launch the QBPOS database server. Without the database service running, […]



QuickBooks: Don’t Buy Pirated Software!

The Dangers of Purchasing Pirated Software   Due to a recent interaction with a business owner in California, I find it important to write about the dangers of purchasing a pirated copy of QuickBooks software. That means you are purchasing software from a secondary source that is not an authorized Intuit Reseller or from Intuit directly, […]

How to Open QuickBooks When It Will Not Open

Occasionally, QuickBooks users find themselves in a Catch-22: They need to restore a backup in QuickBooks, but they can’t get QuickBooks itself to open. This can happen if your company file got damaged during your last session in the program. Perhaps the power went off and your computer turned off without closing out QuickBooks first, […]


What the --

All my icons are the same. What do I do?

So I had a customer who had every application on her machine trying to use the same application to open.  So all of her icons on her desktop and in her start menu had the same icon.  After trying to connect to her PC for about an hour, finally I was able to use join.me […]

QB Services: The Heartbleed Bug

The Heartbleed Bug and Business Security   The Heartbleed Bug is a weakness that allows the stealing of information that normally would be protected by the standard encryption used in many services on the Internet. This could affect websites, email, instant messaging, and even some virtual private networks (VPNs). It allows someone on the Internet […]

Retail Cash Register

QuickBooks POS: Notes on Reversing Receipts of Specific Payment Methods

When you reverse a sales receipt, the reversing receipt created is a return receipt. The amounts taken in payment on the original receipt are returned as change (on paper) to the customer as credits on the return receipt. In this way, the accounting is automatically corrected along with the other changes you make on the […]

QuickBooks Support: Change QB License Number without Reinstalling

Here, we will take a look at how you can change your QuickBooks license number without having to reinstall the whole program. This can come in handy if you have installed using the wrong license, or miscellaneous other unique situations. As ProAdvisors, we have been through a number of times where this would be handy. […]

License Issues

QuickBooks Check

QuickBooks Support – Invoices are showing under Checks and Payments side of reconcile screen

When attempting to reconcile bank account, there are invoices showing on the left hand side of reconcile screen under “Checks and Payments”.  The reason the invoices are showing on the reconcile screen is that there is a item on the invoice that linked to a bank account. How to fix it Go to Banking/Reconcile. Select […]

QuickBooks: Are you seeing “Your Full Serviced Plan Expired” and it hasn’t

Earlier this week we opened up our ProAdvisor copy of Intuit QuickBooks Enterprise Solutions Accountant, and in the right column of the Home Page we saw a notification that was confusing to us – “Your Full Serviced Plan Expired”. What? We are a member of the QuickBooks ProAdvisor Program in good standing, so what does […]


doctor up credit card

QuickBooks Support: Reconcile previously deleted and re-entered checking (or credit card) transactions

This process is also called a mini-reconciliation or a special reconciliation. Trouble shooting issues with bank accounts and banking transactions often require that you delete and re-enter transactions. If the deleted transactions have been cleared, then you must re-reconcile them for your future reconciliation opening balances to be correct.. This article shows you how to […]