Tag Archives : Troubleshooting

QuickBooks 2016 and QBES 16.0 System Requirements

Detailed information QuickBooks Pro/Premier 2016 and Enterprise 16.0 Operating systems supported: Windows 8.1, all editions including 64-bit, natively installed Windows 7, all editions including 64-bit, natively installed Windows Vista (SP2 or later), all editions including 64-bit, natively installed  Windows Server 2012, Windows Small Business Server 2011, Small Business Server 2008 Windows Server 2008 R2, Windows […]

QBES Box Shot (left)


QuickBooks Point of Sale is requiring administrative privileges.

I try to log in and Point of Sale tells me that I need administrative privileges: Point of sale requiring administrative privileges has cropped up recently, here is an approach to help clear it up. The problem is that the user qbposdbsrv doesn’t have enough rights to launch the QBPOS database server. Without the database service running, […]

QuickBooks: Don’t Buy Pirated Software!

The Dangers of Purchasing Pirated Software   Due to a recent interaction with a business owner in California, I find it important to write about the dangers of purchasing a pirated copy of QuickBooks software. That means you are purchasing software from a secondary source that is not an authorized Intuit Reseller or from Intuit directly, […]



How to Open QuickBooks When It Will Not Open

Occasionally, QuickBooks users find themselves in a Catch-22: They need to restore a backup in QuickBooks, but they can’t get QuickBooks itself to open. This can happen if your company file got damaged during your last session in the program. Perhaps the power went off and your computer turned off without closing out QuickBooks first, […]

Zebra printer loses alignment when printing Zebra Jewelry barcode tags

This issue may be caused by one or more of the following: Alternating back and forth between printing jewelry tags and other tags/labels. The printer may require alignment. The printer driver or the printer installation may be damaged. There may be a problem with the updated tag designs. How to fix it If you print […]

Intuit Zebra 2824p Price Tag Printer

Retail Cash Register

QuickBooks POS: Notes on Reversing Receipts of Specific Payment Methods

When you reverse a sales receipt, the reversing receipt created is a return receipt. The amounts taken in payment on the original receipt are returned as change (on paper) to the customer as credits on the return receipt. In this way, the accounting is automatically corrected along with the other changes you make on the […]

QuickBooks Support: Change QB License Number without Reinstalling

Here, we will take a look at how you can change your QuickBooks license number without having to reinstall the whole program. This can come in handy if you have installed using the wrong license, or miscellaneous other unique situations. As ProAdvisors, we have been through a number of times where this would be handy. […]

License Issues

QuickBooks Check

QuickBooks Support – Invoices are showing under Checks and Payments side of reconcile screen

When attempting to reconcile bank account, there are invoices showing on the left hand side of reconcile screen under “Checks and Payments”.  The reason the invoices are showing on the reconcile screen is that there is a item on the invoice that linked to a bank account. How to fix it Go to Banking/Reconcile. Select […]

QuickBooks Support: Reconcile previously deleted and re-entered checking (or credit card) transactions

This process is also called a mini-reconciliation or a special reconciliation. Trouble shooting issues with bank accounts and banking transactions often require that you delete and re-enter transactions. If the deleted transactions have been cleared, then you must re-reconcile them for your future reconciliation opening balances to be correct.. This article shows you how to […]

doctor up credit card


QuickBooks Help: Disappearing QuickBooks Item Notes

Lately, there has been a rash of questions about a perceived bug in QuickBooks in several different discussion forums – how QuickBooks is not saving Notes on inventory parts. Fortunately, that isn’t what is really happening – rather than being a situation where data is lost it is just a case of poor design. Your […]